As a management and engineering consulting firm, we focus on finding the opportunities for improvement and building out the strategy, execution of those improvements. In addition we establish an organizational and metrics program that aligns people with the process and provides the necessary feedback. With that said – sometimes you have to look at what you are doing and make improvements. When next4 started in 2016, there wasn’t a really good game plan for how to start a company, aside from deciding on if you go with QuickBooks or something else! Then their is registering a domain, getting a hosting plan, building a website, etc. In the practice of lean – we didn’t think spending a ton of money on this was important. Fast forward 5 years and we had determined even the little money we were spending for domain registrations, web hosting, Google Workspace (and possibly considering moving to Microsoft 365 for Business) needed to be evaluated and we are in the process of doing just that! Continuous improvement is something I grew up with. My dad would say, “Son, people will say if it ain’t broke, don’t fix it.” But then he would say, “That’s why we will always be the ones that say, “If it ain’t broke, still means you need to look at changing it!” (I think he may have actually said if it ain’t broke, break it, so you can make it better!)